I realized my jaw was hanging open in a most unbecoming way, so I shut it momentarily – long enough to gather my words together to verify what I thought I had just heard.
“Sir? Perhaps I misheard you. Can you repeat yourself?”
“Of course Watson, and for heaven’s sake shut your mouth, you look like a fish gasping for air,” The Effective Detective initially answered my question with his typical sarcasm before continuing on. “You did not mishear me Watson, I have dropped Infusionsoft in favor of one of the so-called lesser alternatives,” The Detective concluded, and waited patiently for my reply.
“I don’t understand sir, haven’t you yourself said that Infusionsoft is one of the most powerful tools available for the types of processes we design and implement?” I asked, hoping that my mouth had ceased opening and closing spasmodically.
“I have indeed Watson. And I stand by that. Don’t misunderstand Watson, I am not leading a rebellion against high-powered software that admittedly costs a pretty penny. If someone is using Infusionsoft to its potential, and truly benefitting from it, by all means stay with it!” The Detective answered.
“Then why would we switch, sir? I admit I am finding this quite confusing,” I mumbled.
“Watson, while I must admit it was a hard decision, when I analyzed our own lead attraction and sales funnel system, I felt that Infusionsoft could be a bit of overkill. I will also confess to some consternation over them working towards becoming “Swiss Army Knife software” – doing lots of things, all of them competently, but none of them excellently. But lastly and most importantly, our clients, Watson. Are many of them best served by that particular software package? I think not,” once again The Detective paused to allow me to interject a comment.
“But aren’t there features that are critical to implementing our system sir?” I asked, finally regaining my composure.
“There are, but features can be duplicated either by human processes, or outside intervention via our own software solutions. We can tie into these supposed lesser systems, and I think that most of them hardly deserve that title. It is simply a matter of working out the processes and designing both a manual solution, and then a software solution. The result will be a cost-effective way to implement the proper processes in one’s business without driving one crazy,” The Detective concluded.
“We will be discussing these processes in this space of course?” I queried.
“Watson, do you have even a shadow of a doubt that we will be discussing this extensively?” The Detective asked, looking incredulous.
“Of course not sir, but you have already dropped one bomb on me today…”
“Hush Watson, we have work to do and word to spread,” The Detective smiled, ending our conversation for the day.
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